Reinventing Professionals
The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
Episodes

Thursday Sep 19, 2024
Thursday Sep 19, 2024
I spoke with Stephanie Goutos, the Lead Practice Innovation Attorney for the Employment & Labor Practice at Gunderson Dettmer, and Patrick DiDomenico, the founder of InspireKM Consulting and the Knowledge Management & Innovation for Legal Conference. We discussed the 2024 event, transitioning from practice to a career in knowledge management and innovation, and how the KM&I for Legal conference empowers professionals with practical skills. Register here and use the discount code ARIKAPLAN :)

Tuesday Sep 17, 2024
Tuesday Sep 17, 2024
I spoke with Jeff Lenning, the President of Excel University, a company that provides online Microsoft Excel training. We discussed the benefits of mastering Excel, common mistakes users make, time-saving tips every user should learn, and the effect of generative AI on the application.

Thursday Sep 12, 2024
Thursday Sep 12, 2024
I spoke with Joe Longtin, the Vice President of Customer Success, and Michael Okerlund, CEO at Cloud Court, the developer of Gibson Testimony Intelligence, an artificial intelligence-powered software platform that helps lawyers analyze and respond to court testimony in real time. We discussed how testimony intelligence differs from other litigation-related technologies for e-discovery, matter management, or trial presentations.

Tuesday Sep 10, 2024
Tuesday Sep 10, 2024
I spoke with Ramin Karbalaie, the Founder and CEO of NAIX, a software application designed to automate redaction and pseudonymization of large document sets with AI. We discussed how anonymization tools help organizations manage privacy restrictions and why interest in redaction has changed as privacy laws have become more prominent.

Thursday Sep 05, 2024
Thursday Sep 05, 2024
I spoke with Jonathan Stark, the Principal of the Stark Ops Group, a consulting firm dedicated to helping legal non-profits, small law firms, and corporate legal teams operate more efficiently and effectively. We discussed trends shaping the future of legal operations and how generative AI is affecting the legal industry.

Tuesday Sep 03, 2024
Tuesday Sep 03, 2024
I spoke with Greg Ward, the Founder and Co-Managing Member of the Ward Law Group, a personal injury firm with offices in Miami, Orlando, and New York. We discussed the best practices for growing a personal injury practice, how law firm founders balance personal growth with their law firm's success, and ways that technology is changing the practice of law.

Thursday Aug 29, 2024
Thursday Aug 29, 2024
I spoke with Craig Robrock, the Assistant General Manager at The Wyoming Inn. We discussed the secret to taking advantage of a hotel's natural environment, how guest preferences have changed, and best practices for encouraging team members in various roles to collectively support a vacation property’s mission.

Tuesday Aug 27, 2024
Tuesday Aug 27, 2024
I spoke with Jody Glidden, the Founder and CEO of Postilize, a company leveraging generative AI to support business development for lawyers, accountants, and professional services firms. We discussed pitfalls that legal services providers should avoid in marketing, how the type of professional service that one provides affects the approach to marketing and business development, and ways that generative AI is affecting marketing and selling professional services.

Friday Aug 23, 2024
Friday Aug 23, 2024
In this 29th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed ILTACON 2024, the practical application of generative AI, and creating new opportunities.

Wednesday Aug 21, 2024
Wednesday Aug 21, 2024
I spoke with Debbie Foster, CEO of Affinity Consulting, Jen Sherman, Chief Operating Officer at CARET, and Laura Wenzel, Global Marketing and Insights Director at iManage. The three companies are part of a consortium that supported The Changemakers Report: How Midsize Law Firms Are Achieving Growth Through Adaptation, featuring the perspectives of 30 law firm leaders.