Reinventing Professionals

Embracing Legal Innovators in California, London, and New York

I spoke with Richard Tromans, founder of Tromans Consulting and Artificial Lawyer, which is the co-producer of the Legal Innovators Conference Series, including  Legal Innovators California in San Francisco on June 11th and 12th. We discussed the genesis of Artificial Lawyer, the inspiration for the Legal Innovators Conference, the importance of facilitating complementary conversations for law firm and legal department leaders, and best practices for balancing discussions of the practical and the promising aspects of emerging technology.

Revisiting the Best Practices for Business Development Success

I spoke with Alistair Marshall, the Director and Owner of Professional Services Business Development, a consultancy that focuses on strategy, marketing, and business development for law firms worldwide. He is the author of the newly released Grow Your Professional Services Practice – The Practical Guide to Business Development. We discussed best practices for business development success, the most common mistakes lawyers make when approaching business development, how Grow Your Professional Services Practice – The Practical Guide to Business Development differs from similar books on the market, and the top five profit drivers.

The Rising Demand for Cybersecurity and E-Discovery Talent

I spoke with Tom Chapman, the Co-Founder of Iceberg, a specialist recruitment firm focused on cybersecurity and e-discovery. We discussed how the demand for cybersecurity and e-discovery talent has evolved, the challenges companies face when hiring for these roles, and how AI and automation are impacting hiring in cybersecurity and e-discovery.

Open-Source Intelligence and Why it Has Become Vital to Modern Legal Operations

I spoke with Rick Campbell, the Executive Chairman and CEO of @GROUP, and Matt Winlaw, the CEO and Managing Director of @ID, one of three divisions that includes @DOCS and @SOFT, within @GROUP. We discussed open-source intelligence, why OSINT has become vital to modern legal operations, the blind spots in traditional legal risk models, predictive behavioral AI use cases, and practical ways for legal teams to integrate AI and OSINT without overwhelming their workflows.

*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 41

In this 41st episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed value-based billing, driving firmwide innovation, and cultivating a willingness to be engaged.

CLOC CGI 2025 Mixtape

I was lucky to have many great conversations with industry leaders at the 2025 CLOC (Corporate Legal Operations Consortium) Global Institute, which I captured in this #ReinventingProfessionals #Mixtape 😀 Thanks to the following participants for sharing their insights:🎙️ David Blazejewski (David Blaze), Chief Revenue Officer, TruthOrLie.ai 🎙️ Tim Brady, CEO, Colligo 🎙️ Laurie Ehrlich (she/her), Chief Legal Officer, Dioptra 🎙️ James Ferguson-Mahan, Enterprise Account Executive, DeepL 🎙️ Kathleen Hoffman, Account Executive, LegalMation 🎙️ Austin Holian, Director of Marketing and Partnerships, Clarra 🎙️ Sam Kidd, CEO, LawVu 🎙️ Bryan Kimes, Director of Legal Operations and Litigation Support, Philip Morris International 🎙️ Jessica King, Vice President of Legal Innovation and Strategic Partnerships, ContractPodAi 🎙️ Henal Patel, CEO, DocJuris 🎙️ Charles Post, Executive Vice President, Cimplifi 🎙️ Tim Prowitt, Head of Sales, PromptArmor 🎙️ Mark Redmayne, Senior Director of Legal Services, TCDI 🎙️ Shaunak Turaga, CEO, Docsum

Enhancing a Legal Practice with Generative AI-Empowered Conversational Intelligence

I spoke with Hilary Bowman, a healthcare attorney, who is the Founder of Querious, an application that facilitates virtual lawyer-client conversations using generative AI. We discussed how artificial intelligence can help legal professionals optimize client conversations, the value of real-time legal insights, and how the attorney-client relationship is evolving.

Reshaping the Competitive Landscape for Solo Practitioners and Small Firms

I spoke with Ruchie Chadha, the President of Smokeball US, an AI-powered legal practice management software platform that helps small law firms stay organized, productive, and profitable. We discussed the importance of trust accounting, empowering lawyers by partnering with state bar associations, and leveraging technology to reshape the competitive landscape for solo practitioners and small firms.

Empowering Mobile Data Collection

I spoke with Matthew Rasmussen, the CEO, and Ryan Frye, the Chief Innovation Officer, at ModeOne, a targeted remote smartphone data collection provider. We discussed the risks involved in extracting company data from personal devices, the biggest misconceptions about mobile data collection, and how organizations can ensure their mobile data collection processes align with evolving privacy laws and regulatory requirements.

Deploying Human-Powered Chat in Legal

I spoke with Ted DeBettencourt, a Co-Founder of Juvo Leads, a company that provides human-powered chat services. We discussed the benefits of human-powered chat for law firms, use cases where prospective clients prefer technology to human interaction, and the mistakes professional services firms make when deploying human-powered chat.