Reinventing Professionals

Reinventing the Workplace

I spoke with Danette Shaifer, the founder and Chief Empowerment Officer at Florishion Consulting and Coaching, LLC. We discussed how leaders in legal align digital transformation with personal growth, creative ways to train leaders to reinvent the workplace, and how coaching in legal is evolving.

Ways to Make Lawyers More Comfortable with AI

I spoke with Aaron Lee, the co-founder and CEO of Smith.ai, a company that provides 24/7 answering services through phone or chat for small to midsize businesses using a combination of AI and human support, including law firms, among others. We discussed why the legal industry has embraced AI, ways to make lawyers more comfortable with AI, balancing AI with human talent, and where the use of AI in legal is headed.

Understanding Law Firm Economics and Dynamic Forecasting

I spoke with John Scott, an accounting partner with Anders CPAs and Advisors and the Legal Niche Leader at Summit VCFO Services by Anders. We discussed the most important financial metrics for growing a law firm, best practices for maximizing the leverage model, and how law firms take advantage of dynamic forecasting.

*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 25

In this 25th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed changemakers, talent, legal transformation, and tracking the trajectory of technology.

The Shifting IT Security Paradigm in Law Firms

I spoke with Josh Aaron, CEO of Aiden Technologies, a provider of modern, intelligent software packaging and deployment for Microsoft Windows. We discussed how law firms can improve their security posture and operational efficiency and how the IT security paradigm is shifting.

How to Avoid Common Mistakes People Make in Retirement Planning

I spoke with Taylor Willingham, the owner of Willingham Law Firm, an estate planning, probate, and elder practice, and WG Title, a title company, both based in McKinney, Texas. We discussed the most compelling issues in elder law, common mistakes people make in retirement planning, and how the field of elder law is changing.

Generative AI and Predictability in the Dispute Resolution Process

I spoke with Rich Lee, Co-Founder and CEO of New Era ADR, a technology company that increases predictability in the legal dispute process. We discussed the emerging technologies affecting the dispute resolution process, the role that chatbots and generative AI applications serve in ADR, and the skills required of modern neutrals.

Disrupting CRM

I spoke with Todd Miller, the CEO of TRĒ, an AI-powered customer relationship management platform. We discussed what lawyers should know about CRM, how TRĒ differs from traditional CRM, and how CRM is evolving.

2024 Association of Legal Administrators Annual Conference Mixtape

During the 2024 Association of Legal Administrators (ALA) Annual Conference, I had the privilege of speaking to the following leaders for this #ALA2024 #Mixtape:⭐ Jonathon Fishman, CEO, LeanLaw - Legal Billing Software⭐ Debbie Foster, CEO, Affinity Consulting Group⭐ Laura Leopard, Founder and General Manager, Leopard Solutions⭐ Patricia Ann Nagy, Chief Strategy Officer, Proxy PR⭐ Alaa Pasha, CEO, Maptician⭐ Jeroen Plink, Co-Founder, LegalTechnology Hub⭐ Jennifer Sherman, Chief Product & Experience Officer, CARET⭐ Eric Thurston, CEO, SurePoint Technologies⭐ Andre Wouansi, CEO, Accurate Legal Billing

*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 24

In this 24th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the British Legal Technology Forum, deploying copilot, and consolidating legal technology.