How the Relationship Between Outside Counsel and Their Clients is Evolving

I spoke with Steven Walker, a managing director with Deloitte Legal Business Services, where he is responsible for legal management consulting, spend management, and legal operations services. We discussed the objective of the legal business services team, how the pandemic is reshaping the delivery of legal services, what legal teams can expect in 2021, and how the relationship between outside counsel and their clients is evolving.